Refund Policy

120-Day Return Policy: Customers may initiate a return within 120 days of the purchase date.

Condition of Items: Returned items must be unopened and in good condition to be eligible for a refund.

Return Initiation Process: Please email hello@blootropic.com with your order number and reason for return.

Refund Process: Refunds will be processed at the discretion of Blootropic staff, depending on the circumstances of the return. This may include full or partial refunds or issuance of store credit.

Return Shipping: Return shipping costs are the customers responsibility. Blootropic may provide prepaid shipping labels in certain cases.

Damaged or Defective Items: Customers must provide photo evidence of damaged or defective items to initiate the return process. Blootropic will review the evidence and determine an appropriate resolution.

PROBLEMS WITH DELIVERY OR SHIPPING

Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact us at support@blootropic.com to assess the damage and to work out a solution. You may be requested to provide a photograph of your item/s and /or delivery package to aid a speedy resolution.

We reserve the right to charge for return shipping in certain circumstances.

Restocking Fee: No restocking fee will be applied to returns.

Notification and Processing Timeframe: Customers will be notified of the status of their return/refund via email. Please allow for a reasonable processing time, and note that the timeframe may vary based on the nature of the return.

Contact Information: For any questions or concerns regarding returns or refunds, please contact Blootropic customer support at hello@blootropic.com.

Note: This returns/refund policy is subject to change without prior notice. It is the responsibility of customers to review the policy periodically.

 

Last Updated: 2025-02-24