Refund Policy

120-Day Return Policy: Customers may initiate a return within 120 days of the purchase date.

Condition of Items: Returned items must be unopened, and the packaging must be in good condition to be eligible for a refund.

Return Initiation Process: Customers can initiate a return by completing a form on the Blootropic website or using the Shop Pay app.

Refund Process: Refunds will be processed at the discretion of Blootropic staff, depending on the circumstances of the return. This may include full or partial refunds or issuance of store credit.

Return Shipping: Return shipping costs are at the discretion of Blootropic staff, depending on the circumstances of the return. Prepaid shipping labels may be provided in certain cases.

Damaged or Defective Items: Customers must provide photo evidence of damaged or defective items to initiate the return process. Blootropic will review the evidence and determine an appropriate resolution.

Restocking Fee: No restocking fee will be applied to returns.

Notification and Processing Timeframe: Customers will be notified of the status of their return/refund via email. Please allow for a reasonable processing time, and note that the timeframe may vary based on the nature of the return.

Contact Information: For any questions or concerns regarding returns or refunds, please contact Blootropic customer support at [Insert Contact Information].

Note: This returns/refund policy is subject to change without prior notice. It is the responsibility of customers to review the policy periodically.

 

Last Updated: 2024-01-06