Shipping Policy

Thank you for shopping with Blootropic! We are delighted to offer both domestic and international shipping options to bring our products to your doorstep. Please review the following shipping policy for details on delivery times, costs, and other essential information.

Shipping Methods and Carriers:

• We offer two shipping methods for Australian orders: Standard (2-5 days) and Express (1-3 days).
• For international orders, we currently provide Standard shipping only.
• All shipments are handled by the carriers of Sendle.

Shipping Costs:

• Shipping costs are calculated based on the number of items and their weight. The total cost will be displayed at checkout.
• Keep an eye out for free shipping promotions, which will be clearly defined on our website.

Estimated Delivery Times:

• Australia Standard: 2-5 days
• Australia Express: 1-3 days
• New Zealand: 4-11 days
• United States: 10-20 days
• United Kingdom: 5-18 days
• Canada: 10-20 days
• Europe: 5-20 days
• Rest of the World: 14-30 days

Order Processing Time:

• Orders are typically processed and dispatched within 4-24 hours of being placed.

Tracking Information:

• Tracking details will be sent to your email once your order is dispatched.

Lost or Stolen Packages:

• In the unfortunate event of a lost or stolen package, please contact us using the contact form on our website and provide your order number.

Shipping Updates and Inquiries:

• Stay informed with shipping updates via email, text, or through the Shopify Shop Pay app.
• For any inquiries related to shipping, please use the contact form on our website.

We appreciate your understanding and cooperation. If you have any further questions or need assistance, feel free to reach out to us. Happy shopping!

 

Last Updated: 2024-01-06